Refund Policy

Digital Product Policy

Prove It Toolkit sells digital products that are delivered instantly upon purchase. Because you receive immediate access to the full contents of your toolkit — including all documents, letters, and materials — all sales are final as a general matter.

This is consistent with standard practice for digital downloads and is disclosed at checkout before you complete your purchase.

Our Satisfaction Commitment

We stand behind every product we sell. If you have a problem with your purchase — a technical issue, a billing error, or a concern about what you received — contact us within 7 days of purchase and we will make it right.

We review every request individually. We do not use automated denial systems. A real person will respond to your email within one business day.

When We Issue Refunds

We will issue a full refund in the following circumstances:

• You were charged but did not receive access to your download
• You were charged more than once for the same order
• A technical error prevented you from accessing or downloading your materials
• You contacted us within 7 days and, after reviewing your situation, we determine a refund is warranted

How to Request a Refund

Email us at info@proveittoolkit.com with the subject line “Refund Request” and include:

• The email address used at checkout
• Your order number or date of purchase
• A brief description of the issue

We will respond within one business day. Approved refunds are processed back to your original payment method and typically appear within 5–10 business days depending on your bank.

Hand Hold Support

Every purchase includes free Hand Hold Support — direct live chat with our team for 3 days after purchase. If you are struggling with any part of your toolkit, reach out before requesting a refund. We are here to help you use it, not just sell it.

Contact Us

Questions about this policy or your order:

• Email: info@proveittoolkit.com

You can also visit our contact page for additional options.